Privacy Policy

Introduction

At Ecustake S.A. ("we", "our" or "the Company"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our website ecustake.com and our real estate crowdlending services.

Information We Collect

We collect the following information:

• Personal identification information: name, email address, phone number, postal address.
• Financial information: bank details necessary to process investments and payments.
• Technical information: IP address, browser type, device used, pages visited.
• Usage information: how you interact with our platform, projects of interest, investment history.

Use of Information

We use your information to:

• Provide and maintain our real estate crowdlending services.
• Process your investments and transactions.
• Send you communications about investment opportunities and project updates.
• Comply with legal and regulatory obligations.
• Improve our services and user experience.
• Prevent fraud and illegal activities.

Data Sharing

We do not sell your personal information. We may share your information with:

• Associated real estate developers to facilitate investments.
• Regulatory entities when required by law.
• Service providers who help us operate the platform.
• Financial institutions to process transactions.

Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss or alteration. This includes data encryption, firewalls, and strict access controls.

Your Rights

You have the right to:

• Access your personal information.
• Rectify inaccurate data.
• Request deletion of your data.
• Object to the processing of your data.
• Withdraw your consent at any time.

Data Retention

We retain your personal information as long as you have an active account with us or as necessary to comply with our legal obligations. Transaction data is retained for a minimum of 10 years in accordance with Ecuadorian legislation.

Contact

To exercise your rights or for inquiries about this policy, contact us at: privacy@ecustake.com or at our address: Av. República del Salvador N34-127, Quito, Ecuador.